Terms of service

Welcome to Chezhian LLC. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

Chezhian LLC operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Chezhian.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms of Service.

If you have any questions, you can contact us at:
📧 chezhianstore@gmail.com

2. Online Store Terms

You must not use our products for any illegal or unauthorized purposes.
You agree not to transmit any malware, viruses, or harmful code.

Violation of any of these Terms may result in the termination of your access to our services.

3. Products & Services

We reserve the right to:

  • Limit product quantities

  • Change product descriptions

  • Update pricing at any time without notice

  • Discontinue products

We strive to display accurate product images and descriptions; however, we cannot guarantee that all details are 100% correct.

4. Order Acceptance & Payment

We may refuse or cancel any order if:

  • The product is out of stock

  • The payment fails

  • There is a pricing or description error

  • We suspect fraudulent activity

You agree to provide accurate billing and shipping information for all purchases.

5. Shipping & Delivery

Shipping times vary depending on your location and the availability of the products.
Delays may occur due to customs, weather, or logistics issues.
We are not responsible for delays once the package has been handed over to the courier.

6. Returns & Refunds

Please review our Refund Policy for detailed information.
We reserve the right to refuse returns that do not meet our return conditions.

7. Third-Party Services

Our site may use third-party payment gateways and service providers.
These third parties have their own policies, and we recommend that you review them before proceeding with any transaction.

8. Personal Information

  We take data privacy seriously and implement appropriate security measures to protect your information, including:

  • Encrypted payment processing
  • Secure data storage systems 
  • Restricted access to personal data
  • Regular security audits 

Sharing of Personal Information

We do not sell or trade personal information.  We may share information only with trusted third parties to operate our business, such as :

  • Payment processors
  • Shipping and courier partners

All third parties are obligated to protect your data and use it only for the intended purpose.

 

9. Errors & Inaccuracies

Occasionally, errors occur in product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors at any time without prior notice.

10. Prohibited Activities

You are prohibited from using the site or its content for:

  • Illegal purposes

  • Harassment or discrimination

  • Uploading harmful software

  • False or misleading information

  • Spamming or phishing activities

11. Disclaimer

We do not guarantee that:

  • The service will be uninterrupted

  • The website will be free of errors or bugs

  • Results from using our products will be accurate or reliable

You use our service at your own risk.

12. Limitation of Liability

Chezhian will not be liable for any:

  • Direct or indirect damages

  • Loss of profit

  • Data loss

  • Any damages arising from using our products or services

13. Changes to the Terms

We may update or change these Terms at any time.
It is your responsibility to review them regularly.
Your continued use of the site constitutes acceptance of any changes.